Privacy Policy

MNA Cardz takes your privacy seriously and is dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website.

Information We Collect

Personal Information

We may collect personal information you provide voluntarily, such as your name, email address, postal address, phone number, and payment information when you make a purchase, sign up for an account, or subscribe to our newsletter.

Non-Personal Information

We automatically collect non-personal information, including your IP address, browser type, device type, and website usage data through cookies, web beacons, and similar technologies. This information helps us improve our website's functionality, enhance your user experience, and analyze user behavior.

User-Generated Content

When you engage with our website’s interactive features, such as comments or reviews, any content you submit may be collected and displayed publicly, along with your username or chosen display name.

How We Use Your Information

We use your information for various purposes, including:

  • Communication: To respond to your inquiries, requests, or customer service needs.

  • Order Fulfillment: To process and fulfill your orders, including payment processing and delivery.

  • Website Improvement: To analyze website traffic and user behavior, enabling us to enhance our website's functionality, content, and user experience.

  • Marketing: With your consent, we may send you newsletters, updates, promotions, and other marketing materials.

  • Security: To protect against fraud, unauthorized access, and to maintain the security of our website and users.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

SMS Abandoned Cart Notifications

If you provide us with your mobile phone number during checkout or account creation, you may receive text messages related to your cart activity, including abandoned cart reminders, order updates, and promotional offers. By submitting your mobile number, you expressly consent to receive SMS messages from MNA Cardz for these purposes.

You may opt out of SMS messages at any time by replying STOP to any message we send. Message and data rates may apply, and message frequency may vary. We do not sell or share your mobile number with third-party advertisers for their own marketing purposes without your explicit consent.

Sharing Your Information

We may share your information with the following entities:

Service Providers

We may engage trusted third-party service providers to assist us with various aspects of our business, including website hosting, payment processing, shipping, marketing, analytics, and customer communication. These third parties may include, but are not limited to:

  • Shopify (e-commerce and payment processing)

  • Klaviyo (email and SMS marketing)

  • Payment processors such as PayPal, Shop Pay, and Stripe

  • Shipping and logistics companies

  • Advertising and analytics providers such as TikTok, Google, Facebook, or Meta Pixels

These parties are authorized to use your information only as necessary to provide services to MNA Cardz and are prohibited from using it for unrelated purposes. We do not sell personal information to third parties.

Legal Obligations

We may disclose your information as required to comply with applicable laws, regulations, or legal processes.

Location Tracking

We may collect and use information related to your geographic location to provide certain website functionalities, enhance your shopping experience, detect potential fraud, and comply with applicable regulations. Location data may be collected through your device settings, browser, or IP address.

You may disable location tracking at any time through your device or browser settings. Disabling location access may affect features such as shipping estimates, currency conversion, or localized offers.

Location-Based Services

We may use location-based information to:

  • Display pricing, currencies, and promotions relevant to your region

  • Provide accurate shipping estimates and delivery options

  • Personalize website experiences and product recommendations

  • Identify fraudulent or suspicious activity

  • Improve website performance and localized performance metrics

Your location information may be shared with third-party partners only as necessary to provide these services. We do not use location data to monitor your movement outside of our website.

Your Choices

You have several rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you and receive a copy of it.

  • Correction: You can request corrections to any inaccuracies or incompleteness in your personal information.

  • Deletion: You can request the deletion of your personal information, subject to legal requirements.

  • Withdraw Consent: Where applicable, you can withdraw your consent to our processing of your personal information.

Cookies and Similar Technologies

We use cookies and similar technologies to collect non-personal information about your interactions with our website. You can manage your cookie preferences through your browser settings.

Security

We employ reasonable measures to protect your personal information from unauthorized access or disclosure. While we strive to protect your data, no internet transmission can be guaranteed as completely secure.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically to stay informed.